Walmart survey [Walmart Customer Satisfaction Survey ]

The Walmart Customer Survey Feedback, in simple words, this survey allows customers and buyers of Walmart to share their knowledge, ideas, and experience they had with Walmart outlet’s employees.

Walmart survey

It also allows consumers to pour in their opinions and reviews about areas which the business required to be improve and how the services and products can be tailored or improvised for providing them with better utility. This is often named as ‘The Sweepstakes.’

In addition to that sweepstakes provides a better opportunity for retailing in huge amount and also helps in finding customers preferences and measuring the customer satisfaction.

Guide to Walmart customer feedback survey:

1. Visit the Walmart’s customer feedback official survey page.
2. Select the English or Spanish language.
3. Read out all the Official rules.
4. Type the 5-digit zip code of the residence.
5. Answer all the asked questions.
6. Enter Walmart store name and ID exactly as it appears on the receipt to go on the survey.
7. Finish the survey within some minutes and take part in sweepstakes to get prizes.

Entry method for Walmart customer feedback survey:

You can enter in the Walmart feedback survey through two ways which are listed as below:

• With purchase- online method.
• And without purchase- mail method.
• With purchase- online method.

1. For this online method you have to purchase from the Walmart store.
2. Another step is to save the receipt carefully with you.
3. After that you have to go to the survey site of the Walmart store.
4. Choose preferred language.
5. You have to entered personal details and the survey code, time and date of previous visit to Walmart corporation.
6. Further, you will get validation code just simply by answering the all the questions.

• Without purchase- Entry by mail method.

1. This mail method does not require any purchase from the Walmart corporation.
2. You have to purchase a postcard of about size of 3″x 5″ and note down the name, residential address, and cell number.
3. You also have to note down the zip code, city, state and street name on the postcard.
4. At last, you have to mail postcard to the Walmart’s sweepstakes address.

Drawbacks of the Walmart’s feedback survey:

1. The cost of participation is very high.
2. The gift card is awarded to very few of the lucky customers.
3. Providing a gift card is less valuable than the cost of participation.
4. The only way to use the gift card is to shop at the store and no other way of usage.
5. The survey cannot be done offline.
6. The survey through receipt gives it insufficient visibility.

Apart from the drawbacks:

1. The incentive process for survey stays consistent.
2. They only need a small fraction of customers to participate in order to satisfy their participation and sample size.
3. After having responses their team lack in resources to do the corresponding changes.

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Conclusion:

In the Walmart feedback survey questions, you required to give ratings for food, taste, costs, cleanliness and availability of the product. The store will consider your ratings and make their services better in each way.